Monday, December 17, 2012

Comcast Still Down


My Comcast Internet has been down since last Wednesday night. It was up Tuesday night, and no one touched the computer before I tried to log on Wednesday. I'll say this about Comcast. Every time I talk to them, they ooze empathy. Doesn't get me the service I'm being charged for, but still. Though it would be nice if they were technically as proficient as they are in hand holding.

2 comments:

  1. Yikes! I'm sorry for the trouble with your service, TartanMarine. I'd like to see we get this resolved for you. Please email our team at We_Can_Help@comcast.com with a link to this post, your service address, and best contact number. We will work with our area contacts to see this is addressed and resolved.

    Kind Regards,
    Melissa Mendoza
    Digital Media Specialist
    National Customer Operations
    We_Can_Help@comcast.com
    @ComcastMelissa
    +Melissa Mendoza

    ReplyDelete
  2. Sorry to hear that but thank you for sharing. Has it gone down recently? I have Comcast Internet in Pittsburgh, PA and can't complain.

    ReplyDelete