My recent post on Comcast charging us for fixing their bad line drew this response:
ComcastCares1 has left a new comment on your post "Concast charges when their line goes bad":
I work for Comcast. I'll reach out to my contacts to see what we can do with the fee. You can contact me (include account info and link to this page) if you're interested in my help.
National Customer Operations
And my e-mail to their address...bounced. Typical.